Start with the active issue
Create a LiveNote for a problem, observation, support request, product condition, handoff, or information note that still needs visibility.
Experience retention
Keep hard-earned knowledge usable.
Turnover helps a team turn active work into searchable history without separating knowledge capture from the work itself. The retained record can help the original contributor, the next person, and the wider organization.
Active issue becomes searchable historyComments and pictures stay connectedContractor knowledge can join the pool
Illustrative interface, example data
Active issuePE-412 drops after restart
→Closing responseWire 412-BLUE reseated at JB-8C
→Searchable historyReady for the next person
Contributor memory retainedUSEFUL AGAIN
The original problem, comments, pictures, ownership, and closing response remain connected.
The knowledge loop
Capture it once. Let it keep helping.
The strongest retained record contains the original problem, the investigation, the team’s comments, the pictures, the owner changes, and the final response.
Add what people learn
Use comments and pictures for findings, attempted fixes, wire numbers, settings, conditions, screens, parts, and handoff details.
Close with the real response
When the work is complete, explain what fixed it, what changed, what was verified, or why the record is being closed.
Bring it back
Search the words people actually use.
Closed LiveNotes become Tech Note history. Authorized users can search supported record fields and refine the returned history instead of beginning from zero.
- Original issue and closing response
- Comments, owners, codes, dates, and locations
- Area, line, item, equipment, and pictures
- AND, OR, exact terms, date ranges, and fine filters
- Supported exports and charts for returned result sets
Search Tech Notes
line 8 cartoner PE-412 restart
Photoeye input drops after restartPE-412 · I:3/17 · JB-8C · 2 pictures
CLOSEDIntermittent reject after changeoverPrior response and comments retained
HISTORYMake the contributor stronger
Their comments help themselves too.
Every clear comment, picture, finding, and closing response can become a note to the contributor’s future self. The record can help them remember what they checked, prove what they found, repeat a successful repair, and build on their own experience.
Recover personal work history
Find the detail that would otherwise be buried in memory, messages, or a notebook.
Share an answer without retelling it
The retained record can help coworkers without requiring the contributor to reconstruct the entire event.
Keep contractor experience
Approved contractors can contribute reviewed closeout findings and pictures without normal access to protected internal data.
Put experience to work
Build an experience pool people actually use.
The value grows when contributions remain specific, searchable, and connected to the real work.
Two ways to start
Start with Team, or bring us into the plant.
Turnover Team provides the direct starting path for straightforward smaller deployments. Plants and complex rollouts can use a guided path for implementation, migration, governance, security, and integration planning.
Start small with the real platform.
One Turnover Team program starts at $75 per month with 5 seats included. Additional seats are $15 per month each. Begin with one team and a real operational continuity workflow.
- Create and authenticate the account
- Create the Turnover program
- Build the required structure
- Invite appropriate authorized teammates and begin
Use a guided plant path when complexity matters.
Review the real workflow, current systems, rollout scope, migration needs, governance, security questions, and implementation plan.
- Send us the plant context and questions
- Review the real workflow and participants
- Request optional commissioning assistance
- Plan a broader rollout when it earns one
Related problem pages