Terms for access to Turnover’s website and software services.
These draft terms describe authorized business use, customer responsibilities, trials, subscription access, intellectual property, customer data, and service limitations.
1. Agreement and scope
Turnover may offer authenticated self-service trial access. A user may create an account, complete authentication, create a program, and evaluate available trial functions without first scheduling a sales conversation. The current signup flow, trial scope, duration, limits, support level, conversion terms, and data-retention rules presented by Turnover at the time of enrollment control the trial.
2. Business use and authorized users
Turnover grants the customer a limited, non-exclusive, non-transferable, revocable right to use the configured service for the customer’s internal business and operational purposes during the applicable trial or paid term. Access is limited to authorized users and configured external contributors.
3. Accounts and access
- Users must provide accurate account information and protect their credentials.
- Accounts may not be shared or used to provide unauthorized access.
- The customer is responsible for promptly removing or changing access when a person’s role or authorization changes.
- Local Admins act on behalf of the customer for supported access and permission workflows.
4. Acceptable use
Users may not use the service unlawfully, interfere with the service, attempt unauthorized access, introduce malicious code, bypass access controls, scrape or overload the service, reverse engineer the application except where law cannot prohibit it, or use the service to violate another person’s rights.
5. Customer data and responsibility
As between Turnover and the customer, the customer retains its rights in data entered into its configured program. The customer determines what authorized users and contributors may enter and is responsible for having the rights and permissions needed for that data. Turnover may process customer data to provide, secure, maintain, support, and improve the service as permitted by the agreement and law.
6. Trials
Trials are provided for evaluation. Trial duration, included modules, user limits, storage, support, and conversion terms may be stated in the trial communication. Turnover may suspend or end a trial for abuse, security concerns, expiration, or violation of these terms. Trial data retention after expiration should be confirmed with Turnover.
7. Fees and payment
Subscription fees, modules, users, storage, discounts, implementation scope, custom work, taxes, and payment terms are controlled by the applicable quote, order, invoice, or written agreement. Public website estimates are planning tools and are not binding quotes.
8. Intellectual property
Turnover and its licensors retain all rights in the software, website, designs, code, documentation, branding, and related intellectual property. No ownership is transferred to the customer or user.
9. Feedback
Turnover may use suggestions and feedback without restriction or payment, provided it does not publicly identify the contributor or disclose protected customer information without permission.
10. Service changes and availability
Turnover may improve, update, replace, or discontinue features. Availability can be affected by maintenance, internet connectivity, customer devices, browsers, hosting, third-party infrastructure, configuration, and events outside reasonable control. The service is not represented as uninterrupted or error-free.
11. Security
Turnover uses reasonable measures appropriate to the configured service. The customer remains responsible for credential protection, authorized-user management, endpoint security, appropriate data entry, and internal policies. No internet-connected system can guarantee absolute security.
12. Warranty disclaimer
To the maximum extent permitted by law, the service is provided “as is” and “as available,” except for express commitments in a separate written agreement. Turnover disclaims implied warranties including merchantability, fitness for a particular purpose, title, and non-infringement.
13. Limitation of liability
To the maximum extent permitted by law, Turnover will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, lost profits, lost revenue, lost data, loss of use, or business interruption. Any aggregate liability limitation should be stated in the applicable customer agreement and reviewed by counsel.
14. Suspension and termination
Turnover may suspend or terminate access for nonpayment, security risk, abuse, unlawful use, material breach, or expiration. The customer may end the service according to the applicable order or agreement. Data return, export, deletion, and retention after termination are governed by the applicable agreement and law.
15. Governing law
These draft terms are intended to be governed by the laws of the Commonwealth of Kentucky and applicable United States federal law, without regard to conflict-of-law rules. Venue and dispute procedures should be confirmed in the final customer agreement.
16. Changes and contact
Turnover may update these website terms by posting a revised version and effective date. Questions may be sent to ContactUs@turnoverllc.com.
Draft effective date: July 15, 2026.